History of Innovations

Our History


We were innovative before it was cool.

The founders of Access Health were passionate about access to health care, with quality results. Founded in September of 1999, we built a model that provided health care coverage to low income, uninsured individuals in a small group market. The model balanced partnerships between consumers (community members like YOU), doctors, businesses, health advocacy groups and civic organizations (local do-gooders improving our neighborhoods). We work closely with the community to provide a bottom-up, financially sound health coverage model.

Secondly, we have worked to meet the triple aims of an Accountable Care Organization (ACO) model even before such a model existed. Accountable Care Organizations (ACOs) are groups of doctors, hospitals, and other health care providers, who come together voluntarily to give coordinated high quality care to their patients (cms.gov). Access Health completely implemented its community multi-share model of care integration and shared risks by 2003, preceding the Federal concept of ACOs in the Affordable Care Act. As such, Access Health’s C3 coverage model has demonstrated sustainable achievement of the triple aims of health reform: better health care, better health quality and lower healthcare costs.

Following suit, Access Health’s C3 Health was the first plan in the nation to be approved as Minimum Essential Coverage by the US Department of Health and Human Services. As a result of receiving Minimum Essential Coverage designation in 2014, the C3 Health plan ensures that participating members have coverage meeting the federal mandate for individuals. Members will not be subject to the IRS penalty for failure to comply with the mandate for the duration they are covered by C3 Health.

Let’s be frank, we’re good at saving money. Access Health demonstrated success in managing Muskegon’s County Health Plan for the state. Using the health risk management processes from the C3 Health Plan, Access Health demonstrated 35% savings in health cost. These savings were reinvested in other population health improvement initiatives to extend the community’s safety net.

After a whirlwind of innovation with our community health plan, local employers sought us out to develop programs for their employees. Our Continuous Health Improvement (CHI) Program was born. Our goal then- and now- is to manage risk, improve health, and increase savings. The CHI program uses health analytics and predictive modeling to identify risks and drive population health improvement activities through member engagement and health coaching. In fact, one participating employer with 500 employees has estimated savings from the CHI program to be $1.5 million over the course of three years.